1. Introduction
Welcome to [Your Company Name] (referred to as "we," "our," or "us"). By accessing or using our website and services, you agree to comply with the following Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
2. Services Provided
We offer pest control services for residential and commercial properties, including but not limited to:
Inspection: Assessing the property for pest issues.
Treatment: Applying appropriate methods to eliminate pests (including steam treatments, chemicals, etc.).
Follow-up: Monitoring and re-treatment if necessary.
3. Eligibility
To use our services, you must be at least 18 years old and capable of entering into binding contracts. If you are under 18, you must have parental consent to use our services.
4. Booking and Payment
Booking: You can book pest control services online through our website or by contacting us directly. All bookings are subject to availability.
Payment: We accept payment via credit/debit cards, bank transfers, or other methods provided on our website. Full payment is required before or at the time of service.
5. Service Terms
Pest Control Treatments: We aim to provide effective treatments based on the specific pest issue you are facing. Results may vary depending on the severity of the infestation, the method used, and other environmental factors.
Safety: Our treatments, including chemicals and steam, are non-toxic or minimally toxic when applied correctly. However, it is your responsibility to ensure that pets, children, and vulnerable individuals are kept away from treated areas as advised.
Guarantee: We offer a guarantee for our services, which includes a follow-up treatment if necessary. Specific details of the guarantee can be discussed at the time of service.
6. User Responsibilities
You must provide accurate and complete information when booking our services, including your address, contact information, and details of the pest issue.
You must ensure that the property is accessible to our team at the time of the service.
You agree to follow all safety instructions provided before, during, and after the treatment.
You must ensure that any pets, children, or individuals with respiratory issues are not exposed to treated areas unless explicitly stated by us.
7. Limitation of Liability
While we take all necessary precautions to ensure our treatments are effective and safe, [Your Company Name] is not responsible for any damages resulting from unforeseen issues, such as damage to property or the recurrence of pests after treatment.
Our liability is limited to the cost of the pest control service provided, and we are not liable for indirect, incidental, or consequential damages.
8. Cancellation and Rescheduling
You may cancel or reschedule a service up to 24 hours before the scheduled appointment. Cancellations or changes made less than 24 hours before the appointment may incur a cancellation fee.
We reserve the right to cancel or reschedule services due to unforeseen circumstances, such as weather conditions, staff unavailability, or equipment failure.
9. Privacy and Data Protection
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
10. Termination
We reserve the right to suspend or terminate your access to our services if you violate these Terms or engage in fraudulent or illegal activities.
11. Modifications
We may update these Terms from time to time to reflect changes in our services or applicable laws. You will be notified of any significant changes, and continued use of our services constitutes your acceptance of the updated Terms.
12. Governing Law
These Terms will be governed by the laws of United Arab Emirates, without regard to its conflict of law principles. Any disputes will be resolved through binding arbitration in Dubai.
13. Contact Us
If you have any questions about these Terms or need further assistance, please contact us at: Email: [email protected] / Phone: 050-9234500